Important information

Please read the following information before making a reservation.

Check-in time is from 17:00 – 21:00. Check-out time is before 10:00AM.
※Please be aware that a late check-in fee of ¥1,000 per hour after 9:00 pm will be charged for check-ins after this time. If we do not receive any contact from you, we will close the reception desk at 11:00 pm.
Guests with children until 5 years old will not pay for the children but they would have to share the bed/futon with their child. ※Guests with children above the age of 5 years old will be counted as a one more guest and would have to pay full price for their children.
While staying in the guesthouse you may leave or come back to your room at anytime as you please, but if the time is over 23:00 please be quiet at the room and around the area of the guesthouse so you would not disturb other guests or the neighbours at the area.
The lodging fee includes taxes, fee for sheets, and air conditioning fees.
A cancellation fee will be applied if cancellations are made within one week prior to the day of your stay. We ask for your understanding in advance. (Cancellations 1 week to the day before: 50%, cancellations on the day of use or no-shows: 100%)
We may contact you between the week before the first day of your stay and the day before to confirm your reservation. Please be aware that if we are unable to confirm your reservation, we may cancel it.
All of our rooms are smoke-free. Please smoke in the designated smoking areas.
An automatic e-mail confirming the contents of your reservation will be sent to you when you send your reservation form, and we will respond within 24 hours. In order to prevent transmission errors in advance,

please use an e-mail address that can be used with a computer (Gmail, Yahoo, or an address provided by another company), not a cellular telephone e-mail address.
Please check your spam filter settings for the reply if you are sending your reservation via a computer. (The reply will be from a Gmail address.)
※If you do not receive the reservation confirmation e-mail, or if you have not received a reply within 24 hours, our e-mail application may have recognized your e-mail as spam.

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